Referral Program

TCS is please to announce a customer referral program.  Any customer can earn free support hours by referring us to new customers.  Refer us to enough customers and you will never pay us again!

Here's how it works.  Company Beta refers us to customer ACME.  To make it easy let's assume that both customers are paying $25 an hour for support.  So ACME uses TCS for 500 hours of support in 2004.  Your company gets 5% of the amount back in free hours.  So since the rates are the same, that would be 25 FREE hours of support.

What if the rates are different?  Beta is paying 50, but ACME is only going to pay $25.  Let's again assume the ACME will use our services for 500 hours in 2004.  That's 25 times 500, or $12,500 in support.  5% of $12,500 is $625.  Divide $625 by $50 (What Beta gets charged) and you get 12.5.  That's 12.5 hours of FREE support. 

It could work the other way as well.  Beta is paying TCS $25 an hour.  They refer us to ACME, and ACME pays us $50 an hour.  Again ACME uses our services in 2004 for 500 hours.  500 times 50 equals $25,000.  5% of $25,000 is $1,250.  $1,250 divided by $25 (Beta's billing rate) and your get 50 FREE Hours of support!

So it doesn't matter whether you refer us to bigger client, or smaller client, you will still get FREE support hours.

There are a couple catches... You knew there had to be a catch!!!!  

1. Your company will only get FREE support hours for a referral for one year.  So to keep getting the FREE hours, you will have to keep referring us to new customers!!!! 

2. Free hours will be taken off billing invoices of the referring company when the referred company pays their invoices.  So if we work for ACME in April, but they don't pay us to May, your company won't get there the FREE hours until May.  Also if the company you refer us to never pays us, you do not get any free hours...   Sorry....

3. You have to sign up for the referral program.  Just send us an email or fill out the form.

4. The program is subject to change at any time. 

Disclaimer:  Referral hours have no monetary value.  Unused referral bonus hours are lost if the company never uses them.  This policy may change at any time.